Personalized electric guitar wooden keychain, original gift guitar keychain with name engraved on wood with resin

Shipping from Spain

Processing time

3-5 business days

Estimated shipping times

• Spain : 3 - 6 business days
• North America : 3 - 4 weeks
• Europe : 1 - 2 weeks
• Australia, New Zealand and Oceania : 3 - 6 weeks
• Asia Pacific : 3 - 6 weeks
• Latin America and the Caribbean : 3 - 6 weeks
• Sub-Saharan Africa : 3 - 6 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

This privacy policy describes how and when I collect, use and share the information when you buy me an item, you contact me or use my services through Etsy.com or its websites and related services.

This privacy policy does not apply to third-party practices that I do not own or control, including Etsy and any of the third-party services that you access through Etsy. You can check Etsy's privacy policy for more information about its privacy practices.

The information that I collect

So that I can send you the order, you must provide me with certain information that you have already authorized Etsy to provide me. This information includes your name, email address, postal address, payment details and the details of the product you have requested. You can also provide me with other personal information (for a custom jewelry order, for example), if you contact me directly.

Why do I need your information and how do I use it:

I rely on certain legal bases to collect, use and share your information, which includes:

As necessary to provide my services, such as when I use your information to send your order, to resolve a dispute or to provide assistance to the client.
when you have provided your consent, which you can revoke at any time, how to register on my mailing list;
if necessary to comply with a legal obligation or court order or in relation to a legal action, such as withholding information about your purchases if required by a tax law; Y
as necessary for the purposes of my legitimate interests, if your rights or interests do not invalidate them, such as 1) provide and improve my services. I use your information to provide the services you have requested in my legitimate interest to improve my services; and 2) Compliance with the policy and terms of use of Etsy sellers I use your information as necessary to fulfill my obligations with respect to the policy and terms of use of Etsy sellers.

Sharing of the information and information shown:

The information about my clients is important for my business. I only share your personal information for very specific reasons and circumstances, such as:

Etsy I share information with Etsy as necessary to provide my services and comply with the obligations set forth in the policy and terms of use of Etsy sellers.
Service providers. We work with certain trusted third parties to perform functions and provide services for my store, such as transport companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Changes in the business If I sell or merge my business, I may disclose your information as part of that transaction only to the extent permitted by law.
Compliance with the law. I may collect, use, retain and share your information if in good faith I believe it is reasonably necessary to: (a) respond to a legal proceeding or government requests; (b) enforce my contracts, conditions and policies; (c) prevent, investigate and address fraud and other types of illegal activity, security or technical problems; or (d) protect the rights, property and safety of my clients and others;

Data retention:

I keep your personal information only for the time strictly necessary to provide you with my services and as described in the privacy policy. However, I may also need to keep this information to comply with my legal and regulatory obligations, to resolve conflicts and to enforce my contracts. In general, I keep your data during the following period: 4 years.

Transfers of personal information outside the EU (European Union):

If I transfer your data outside the EU it will only be during the delivery process to the transport company assigned for that purpose. The company assigned is Correos España. In general, it is not foreseen that your data will be communicated to other persons than the Post Office. However, the following exceptions may occur:

- In order to comply with the law, Correos may have to communicate its data to other third parties such as Public Administrations (eg FCSE) or courts.

Your rights

If you reside in certain territories, including the EU, you have a series of rights in relation to your personal information. While some of these rights are of general application, others apply only in specific cases. Next, I describe those rights:

Access. You have the right to access and receive a copy of the personal information I have about you. To do this, contact me as indicated below.
Change, restrict, delete You may also have rights to change and delete your personal information, as well as to restrict my use of it. Except in the case of exceptional circumstances (such as my obligation to store data for legal reasons), I will usually delete your personal information if you request it.
Objections You can oppose (i) processing part of your information according to my legitimate interests and (ii) sending you marketing messages after providing your express consent to receive them. In these cases, I will remove your personal information unless you have compelling and legitimate reasons to continue using that information or if necessary for legal reasons.

Complaints If you reside in the EU and want to raise concerns about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with the corresponding local data protection authority.

Contact

For the purposes of the EU data protection law, I, Juan Cano Alonso, am the controller of your personal information. If you have questions, you can contact me at the address objetaguilas@hotmail.com. Also by mail to:

C) Margarita Nelken 6, 28850 Torrejón de Ardoz (Madrid)